Privacy Policy



Only necessary information is collected and/or shared about you with your consent;

  • Storage, retention and destruction of your personal information complies with existing legislation and privacy protection protocols;
  • Our privacy protcols comply with privacy legislation, standards of our regulatory body, the College of Massage Therapists of Ontario and the law.

Do not hesitate to discuss any of the policies if you have any questions


Your Information:

Information about you is used for the following purposes:

  • To deliver safe and efficient client care
  • To assess and provide for your therapeutic needs
  • To advise you of alternate treatment options
  • To establish and maintain communication
  • To efficiently follow up treatment, care and billing
  • To complete and submit claims for the cost of treatment to a third party
  • To comply with regulatory requirements, including the College of Massage Therapists of Ontario, who may inspect our records as part of their regulatory activities in the public interest
  • To collect unpaid accounts
  • To comply generally with the law


Missed and Non-Cancelled Appointments

A charge of $70 will be applied to all missed/non-cancelled appointments.  Your benefits do not pay for missed or non-cancelled appointments; this payment must come directly from you.  Your appointment time is reserved just for you.  If you are unable to keep your appointment, please give 24 hours notice.



If you have any questions about this privacy statement please contact us.